Appendix C: Download and Install Applications
Downloading SmartBits Applications
116 | SmartBits 600x/6000x Installation Guide
Downloading SmartBits Applications
The latest SmartBits software applications are available from the Spirent
Communications’ Customer Service Center website at http://support.spirentcom.com.
In order to enter this website, you need to register with Spirent Communications. Once
registered, you can use the Customer Service Center to download new versions of
software applications, scripts, and firmware. You will also have access to Spirent product
FAQs, service tracking information, and Spirent news issues.
Example Download
To download SmartBits software from the web:
1 Call Spirent Communications Technical Support for a password or a set of passwords
for the applications you are authorized to download via your current Software
Upgrade Support (SUS) contract. Be ready to give the representative the serial num-
ber of your SmartBits chassis when you call.
2 Go to Spirent’s Customer Service Center website (http://support.spirentcom.com) and
login in the upper left Members area of the website’s main page.
Note: To register your email address and password for login, click the SignUp button
in the Members area of the website’s main page and then follow the instructional
screens.
3 In the Self Service Tools area, click on Download Software Updates.
4 In the Software Downloads product tree that appears, locate the product line and prod-
uct category that contains the product you want to download (e.g., SmartBits/ Appli-
cations).
5 Click the + sign next to the appropriate product category (APIs, Applications, etc.) to
display the list of products available for download.
6 Locate the desired product listing and click on the product name.
7 If you want to download a software version that is different from the one that appears
in the default listing, then select the alternative version from the Other Versions
Availa ble pull-down menu.
8 Click the Download button on the Software Downloads page to launch the File
Download window.
9 Select Save to download the setup.exe file to your PC. Specify the preferred down-
load directory.
10 Follow the installation instructions provided by the software installer. The software
files will be copied to the directory that you specify.
Note: It is recommended that you install upgrades in a new directory and that you
only install one application per directory (do not install all of the SmartBits
applications in a single directory).
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