Stonex R25/R25LR Total Station - User Manual 123
The original Purchaser has a period of seven (7) days, starting from date (data) of purchasing to signal the existence
of a defect in the instrument for a full refund (less shipping and handling), provided the merchandise is in new,
resalable condition and returned in the original, undamaged packaging. Customer has to pay for both the return
and the original freight fees, regardless of the original freight paid by the Company. All warranty books, instruction
manuals, parts and accessories must be included as well as the original box in which the item was shipped. We
recommend placing the original carton inside another box, to avoid any additional damage to the carton itself. In
some cases, returns of special items will require a re-stock fee. Acceptance of returned merchandise is final only
after inspection by STONEX®.
Above terms and (policy shall apply as for hardware.) Dealers needs to follow STONEX® repair/service procedure
to achieve a better and prompt service result.
Firmware/Software warranty.
Stonex doesn’t warrant that operation of Firmware/Software on any instruments will be uninterrupted or error-free,
or that functions contained in Firmware/Software will operate to meet your requirements.
Stonex will forward the Software/Firmware Fix to the dealer or customer. Firmware/software Fix means an error
correction or other update created to fix a previous firmware version that substantially doesn’t conform to the
instruments specification.
Over warranty repair(s) policy.
Customer shall pay the standard repair fees for any service (whether part replacement or repairs) and performed by
STONEX® under request and explicit authorization of the customer itself. In this case the customer is charged for
return shipment’s fees as well.
Disclaimer and limitation of remedy.
All other express and implied warranties for this product, including the implied warranties of merchantability and
fitness for a particular purpose and/or noninfringement of a\ny third party’s rights, are hereby disclaimed. Stonex®
expressly disclaims all warranties not stated in this limited warranty. Any implied warranties that may be imposed
by law are limited in duration to the term of this limited warranty. Some jurisdictions do not allow the exclusion of
implied warranties or limitations on how long an implied warranty lasts, so the above exclusions or limitations may
not apply to customer. Customer must read and follow all set-up and usage instructions in the applicable user
guides and/or manuals enclosed. If customer fails to do so, this product may not function properly, and may be
damaged. Customer may lose data or sustain personal injuries. Stonex®, its affiliates and suppliers do not warrant
that operation of this product will be uninterrupted or error free; as do all electronics at times. If this product fails
to work as warranted above, customer’s sole and exclusive remedy shall be repair or replacement. In no event will
STONEX®, its affiliates or suppliers be liable to customer or any third party for any damage in excess of the purchase
price of the product. This limitation applies to damages of any kind whatsoever including (1) damage to, or loss or
corruption of, customer’s records, programs, data or removable storage media, or (2) any direct or indirect damages,
lost profits, lost savings or other special, incidental, exemplary or consequential damages, whether for breach of
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