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Symantec NetBackup 5220 - Page 172

Symantec NetBackup 5220
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Table 12-3
Monitor > Hardware (continued)
Recommended actionExplanationError messages
Check the value that you have entered for
flashing the beacon and ensure that it falls in
the valid range.
This message is displayed
when you enter an invalid
value for the duration to flash
the beacon. The value should
be a whole number and it
should range between 1 and
300 (in minutes).
Invalid entry. Enter a whole number
from 1 to 300.
You may want to call Symantec Technical
Support for assistance in resolving this error.
This message is displayed
when the adapter information
cannot be retrieved from the
Call Home server.
No adapters were detected.
You may want to call Symantec Technical
Support for assistance in resolving this error.
This message is displayed
when the Battery Backup Unit
(BBU) information cannot be
retrieved from the Call Home
server.
No BBUs were detected.
You may want to call Symantec Technical
Support for assistance in resolving this error.
This message is displayed
when the CPU information
cannot be retrieved from the
Call Home server.
No CPUs were detected.
You may want to call Symantec Technical
Support for assistance in resolving this error.
This message is displayed
when the disks information
cannot be retrieved from the
Call Home server.
No disks were detected.
You may want to call Symantec Technical
Support for assistance in resolving this error.
This message is displayed
when the fan information
cannot be retrieved from the
Call Home server.
No fans were detected.
You may want to call Symantec Technical
Support for assistance in resolving this error.
This message is displayed
when the firmware information
cannot be retrieved from the
Call Home server.
No firmware were detected.
Verify if you have configured MSDP for your
appliance. If you have configured MSDP and
you encounter this error, call Symantec
Technical Support for assistance in resolving
this error.
This message is displayed
when the MSDP is not
configured for the appliance
or the appliance is unable to
reach the Call Home server.
MSDP information is not available.
172NetBackup Appliance error messages
Error messages displayed on the NetBackup Appliance Web Console

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