e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
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[F900] Model information error
Classification Error item
Other service call Machine information alignment error: The machine
information is damaged.
Check item Measures
Setting Recover the machine information by means of the following
procedure.
Notes:
The following procedure is supported in the firmware
with the version “2050” or later. If the version is before
“2050”, first upgrade it to “2050” or later with [4] + [9] ->
[1] for “SYSTEM FIRMWARE (OS Data)”.
<Machine information recovery>
(1) Turn the power ON while pressing [6] and the [CLEAR]
button simultaneously.
(2) Key in [3] to select “3. SRAM Re-Initialize Support”,
and then press the [START] button.
(3) After the operation is completed, shut down the
equipment by pressing the [ON/OFF] button.
* If it is not recovered, perform the following procedure.
(4) Turn the power ON while pressing [3] and the [CLEAR]
button simultaneously.
(5) Enter the password on the Authentication screen. If no
password is set for Service, press the [OK] button
without entering anything. If the High Security Mode
has been set, enter “#1048#”.
(6) Key in [5] to select “5. Key Backup Restore”, and then
press the [START] button.
(7) Key in [2] to select “2. Key FROM to SRAM”, and then
press the [START] button.
(8) After the operation is completed, shut down the
equipment by pressing the [ON/OFF] button.
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