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ERROR CODE AND TROUBLESHOOTING
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[4300] Job execution error due to functional restrictions
[4301] File conversion error
[4311] Not being authorized to perform JOB
[4312] Not authorized to store a file
[4313] No privilege for e-Filing storage
[4314] No privilege for Fax / Internet FAX transmission
Classification Error item
TopAccess related error Job execution error due to functional restrictions
Check item Measures
Setting • USB direct printing cannot be performed because the
function is restricted by the self-diagnosis. Check the self-
diagnosis setting.
Classification Error item
TopAccess related error Printing a file whose format is not supported, or an invalid file
Check item Measures
Setting • The format of this file (other than PDF and JPEG) is not
supported in USB direct printing, or the file is invalid.
Check the file.
Classification Error item
TopAccess related error Not being authorized to perform JOB
Check item Measures
Setting • Confirm the administrator for the JOB authorization.
Classification Error item
TopAccess related error Not authorized to store a file
Check item Measures
Setting • The user has not been authorized to perform this
operation. Ask your administrator.
Classification Error item
TopAccess related error No privilege for e-Filing storage
No privilege for Fax / Internet FAX transmission
Check item Measures
Setting • Check the privilege given, or request the administrator to
add the necessary privilege.
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