3. Troubleshooting
104 Network Administration Guide — Troubleshooting Hardware Errors
TopAccess Error Messages
Message Log
NOTE: The error messages displayed in the Touch Panel Display are described in the Opera-
tor’s Manual for Basic Function.
TopAccess Message Corrective Action
Front Cover Open - Please Close Cover. Close the Front Cover.
Paper Feeding Cover Open - Please Close
Cover.
Close the Paper Feeding Cover.
Transfer/Transport unit Open - Please Close
Cover.
Close the Transfer/Transport unit.
Large Capacity Feeder Cover Open - Please
Close Cover.
Close the Large Capacity Feeder Cover.
Drawer Open - Please Close Cover. Close the drawer.
Automatic Duplexing Unit Cover Open -
Please Close Cover.
Close the Automatic Duplexing Unit Cover.
Relay Unit Cover Open - Please Close Cover. Close the Relay Unit Cover.
Finisher Joint Cover Open - Please Close
Cover.
Close the Finisher Joint Cover.
Staple Door Open - Please Close Cover. Close the Staple Door.
Lower Tray Delivery Cover Open - Please
Close Cover.
Close the Lower Tray Delivery Cover.
Lower Tray Front Cover Open - Please Close
Cover.
Close the Lower Tray Front Cover.
Punch Unit Front Cover Open - Please Close
Cover.
Close the Punch Unit Front Cover.
Hole Punch Unit Open - Please Close Cover. Close the Hole Punch Unit.
Paper Jam in Automatic Document Feeder -
Please Clear Paper Path
Refer to HELP on the Touch Panel Display to
remove jammed paper.
Paper Jam in Printer - Please Clear Paper
Path
Refer to HELP on the Touch Panel Display to
remove jammed paper.
Paper Ejection Jam - Please Clear Paper
Path
Refer to HELP on the Touch Panel Display to
remove jammed paper.
Paper Insertion Jam - Please Clear Paper
Path
Refer to HELP on the Touch Panel Display to
remove jammed paper.
Staple Jam in Finisher - Please Clear Staple Remove jammed staples from the Finisher.
Refer to the Operator’s Manual for Basic
Function for instruction.
Staple Jam in Saddle Stitch Finisher - Please
Clear Staple
Remove jammed staples from the Saddle
Stitch Finisher. Refer to the Operator’s Man-
ual for Basic Function for instruction.
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