Toshiba e-STUDIO656 - Page 637

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© 2012 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO556/656/756/856(Ver03)
ERROR CODE AND TROUBLESHOOTING
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[F106_4] ADI-HDD error: Authentication random number generation error
[F106_5] ADI-HDD error: Authentication data transmission error
[F109_0] Key consistency error (Consistency check operation error)
Classification Error item
Other service call ADI-HDD error: The generation of a random number for authentication data
fails.
Check item Measures
Setting
Reinstall the system ROM data (OS Data).
Reinstall the master data (HD Data).
Classification Error item
Other service call ADI-HDD error: The transmission of authentication data fails.
Check item Measures
Setting
Reinstall the system ROM data (OS Data).
Reinstall the master data (HD Data).
In case this error occurred after returning SRAM data for SRAM cloning:
Copy the ADI-HDD encryption key from FROM to SRAM.
1. Start the equipment in the 3C mode: [3] + [C] + [POWER]
2. The authentication menu is displayed. Press [OK]. (Not required in the
default setting)
3. Select "5. Key Backup Restore" and then press the [START] button.
4. Select "6. ADIKey FROM to SRAM" and then press the [START] button.
5. After the restoring of the encryption key has completed, "Operation
Complete" is displayed.
6. After the operation has completed, shut down the equipment by
pressing the [POWER] button.
Classification Error item
Other service call Key consistency error - Key consistency check on each key data fails.
Check item Measures
Setting
Reboot the equipment.
If it cannot be recovered, reinstall the software in the following procedure.
• Install the OS data.
 P.11-7 "11.2.1 Master data / System ROM / Laser ROM / PFC ROM
/ Engine ROM / Scanner ROM / RADF ROM"
• Reinstall the master data and application program.
 P.9-11 "9.2.3 Precautions and procedures when replacing the HDD"
[E] Replace / Format HDD Step (3) and later in [E] Replace /
Format HDD)"
SRAM board
If the error is not cleared after the software reinstallation, replace the
SRAM board.  P.9-20 "9.2.6 Precautions and Procedures when
replacing SRAM board"
SYS board
If the error is not cleared after this (see above), replace the SYS board.
 P.9-16 "9.2.4 Precautions and Procedures when replacing the SYS
board"