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© 2012 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO556/656/756/856(Ver03)
ERROR CODE AND TROUBLESHOOTING
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[6037] Flags not available
[6041] Card authentication: Card related error
[6042] Card authentication: Card setting error
[6100] User account locking out
[6101] e-Filing box locking out
Check item Measures
Setting
Use a valid card.
Classification Error item
MFP access error
Check item Measures
Setting
Classification Error item
MFP access error Card data cannot be obtained correctly.
Check item Measures
Setting
Reattempt scanning. If the error still occurs after reattempting
scanning for several times, card data may be corrupted or the
card reader may be out of order.
Classification Error item
MFP access error The self-diagnostic code required for card authentication is not set in this
equipment correctly.
Check item Measures
Setting
Set the correct self-diagnostic code.
Classification Error item
MFP access error
User account is locked
Check item Measures
Setting
Log into TopAccess as an administrator, and release the locked
user account.
Classification Error item
MFP access error
The e-Filing Box became inaccessible because an incorrect
password has been entered for the specified number of times.
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