Maintenance and Service 9-11
Returning the CPC for Service
Call TSI Customer Service at 1-800-874-2811 (USA) or
(651) 490-2811 for specific return instructions. Customer Service
will need this information when you call:
# The instrument model number
# The instrument serial number
# A purchase order number (unless under warranty)
# A billing address
# A shipping address.
Read the instructions in Chapter 3 under “Operating Specifications
and Precautions” before moving the CPC. Use the original packing
material to return the instrument to TSI. If you no longer have the
original packing material, seal off the inlets and outlets to prevent
debris from entering the instrument and ensure that the indicator
lights and the connectors on the instrument front and back panels
are protected.