SARA-R4/N4 series-AT Commands Manual
UBX-17003787 - R09
Preface
Page 5 of 307
By E-mail
If you have technical problems or cannot find the required information in the provided documents, contact
the nearest of the Technical Support offices by email. Use our service pool email addresses rather than any
personal email address of our staff. This makes sure that your request is processed as soon as possible. You
will find the contact details at the end of the document.
Helpful Information when Contacting Technical Support
When contacting Technical Support please have the following information ready:
• Module type (e.g. SARA-G350-00S-00) and firmware version (e.g. 08.49)
• Module configuration
• Clear description of your question or the problem
• A short description of the application
• Your complete contact details
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