Utax 2550ci

Troubleshooting
12-7
12
* You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
** You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Colors appear
different than you
anticipated.
Did you choose appropriate
image quality for the original?
Select appropriate image quality. 3-10
Have you loaded color copy
paper into the paper tray?
Load color copy paper into the
paper tray.
2-28
— Run [Calibration]. 9-73
— Run [Tone Curve Adjustment]. 9-73
— When making copies
Adjust the color balance.
4-33
When printing from a computer
Adjust the color using the printer
driver.
5-3
Cannot send via SMB. Is the network cable
connected?
Connect the correct network cable
securely.
2-3
Have the network settings for
the equipment been
configured properly?
Configure the TCP/IP settings
properly.
9-94
Have the folder sharing settings
been configured properly?
Check sharing settings and access
privileges under the folder properties.
3-24
Has the SMB protocol been
set to [On]?
Set the SMB protocol setting to
[On].
3-24
Has the [Host Name] been
entered properly?
Check the name of the computer to
which data is being sent.*
3-24
Has the [Path] been entered
properly?
Check the share name for the
shared folder.
3-24
Has the [Login User Name]
been entered properly?
Check the domain name and login
user name.**
3-24
Has the same domain name
been used for the [Host Name]
and [Login User Name]?
Delete the domain name and
backslash ("\") from the [Login
User Name].
3-24
Has the [Login Password]
been entered properly?
Check the login password. 3-24
Have exceptions for
Windows Firewall been
configured properly?
Configure exceptions for Windows
Firewall properly.
3-35
Do the time settings for the
equipment, domain server, and
data destination computer differ?
Set the equipment, domain server,
and data destination computer to
the same time.
—
Is the screen displaying Send
error.?
Refer to Responding to Send Error. 12-15
Symptom Checkpoints Corrective Actions
Reference
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