23
Verathon Service Partner Manual: Diagnostics & Troubleshooting
ISSUE LOCATION ORDER CORRECTIVE PROCEDURE PAGE
Scan result volume is
inaccurate
Probe
1
Complete the section Perform a String Test of the
Certify the System procedure
12
2 Replace the Probe Tailcone 70
3 Contact Verathon Customer Care —
Scan result shows
irregular bladder
shape
Probe
1 Identify Irregular Aiming Icons 24
2
Complete the section Perform a String Test of the
Certify the System procedure
12
3 Replace the Probe Tailcone 70
4 Contact Verathon Customer Care —
Probe makes
irregular buzzing or
knocking sounds
Probe — Contact Verathon Customer Care —
Connect probe
image appears when
probe is connected
Probe
1 Program the Tailcone 72
2 Replace the Probe Tailcone 70
Probe has no internal
motion
Probe
1 Replace the Probe Tailcone 70
2 Contact Verathon Customer Care —
Probe is leaking oil Probe — Contact Verathon Customer Care —
*
If an error message occurs during testing and you are unable to reproduce it, continue service as normal. If
the error message is reproducible, replace the PCB assembly.
†
Observed failure typically occurs within the probe rather than the console.