VF HF-50 - Tab. 14 Failure Reports

Troubleshooting
VF1807090083 EN revision 70
No.
Failure report
What to do?
001
Error during calculation <detector> -
<channel name>
Reset or switch the instrument off and on
If the error is not removed by restarting, contact the authorized
service organization
002
Error during calculation <detector> -
<channel name>
Reset or switch the instrument off and on
If the error is not removed by restarting, contact the authorized
service organization
003
Error during calculation <detector> -
<channel name>
Reset or switch the instrument off and on
If the error is not removed by restarting, contact the authorized
service organization
009
Device contamination
Decontaminate the instrument, then reset
010
Decision cannot be made <detector>
Reset or switch the instrument off and on
If the error is not removed by restarting, contact the authorized
service organization
015
Module addr. <module address>
does not communicate
Reset or switch the instrument off and on
If the error is not removed by restarting, contact the authorized
service organization
016
More detectors disabled ( <number of
disabled detectors> ) than permitted
The maximum number of logically disabled detectors is exceeded.
After the replacement of a detector it must be logically enabled (see
Tab. 13)
017
HV disconnected - detector addr.
<module address>
Replace the faulty detector
If the error is not removed by replacement, contact the authorized
service organization
019
HV fault - detector addr.
<module address>
Replace the faulty detector
If the error is not removed by replacement, contact the authorized
service organization
020
Power supply fault - detector addr.
<module address>
Contact the authorized service organization
021
Low count rate <detector> - <channel
name>
Replace the faulty detector
If the error is not removed by replacement, contact the authorized
service organization
026
Reading the configuration file failed:
<file name>
Restore the last configuration from backup as described in Chapter
6.5.4 (by means of USB Flash Drive)
If the error is not removed restoring of configuration, contact the
authorized service organization
027
Writing to the configuration file failed:
<file name>
Restore the last configuration from backup as described in Chapter
6.5.4 (by means of USB Flash Drive)
If the error is not removed restoring of configuration, contact the
authorized service organization
028
Writing to the archive file failed:
<file name>
Contact the authorized service organization
033
Faulty configuration of detector addr.
<module address>
Have the detector set up again
034
Faulty configuration of detector addr.
<module address>
Have the detector set up again
035
Faulty configuration of detector addr.
<module address>
Have the detector set up again
048
Device configuration error
Contact the authorized service organization
064
Measuring channel configuration error
<detector> - <channel name>
Contact the authorized service organization
080
High background
Instrument settings – High background (Chapter 7.2.1) causing a
failure state
Decontaminate the instrument, contact the manufacturer or
authorized service organization
Tab. 14 Failure reports