Xerox B215 User Manual

Fax Problems
Xerox
®
B215 Multifunction Printer
User Guide
242
Fax Problems
If your printer cannot send or receive faxes correctly, refer to the following tables.
Note: If your Xerox device cannot send and receive faxes, ensure that the printer is connected to
an approved analog or digital telephone line.
The scanner does not
work.
• Make sure that you place the original to be scanned face down on the document
glass, or face up in the automatic document feeder.
• There may not be enough available memory to hold the document you want to
scan.
• Check that the scanner is configured correctly.
• Check that the printer cable is connected properly.
• Make sure that the printer cable is not defective. Switch the cable with a known
good cable. If necessary, replace the cable.
The unit scans very
slowly.
• If the printer is printing received data, wait to scan your document after the
received data has been printed.
• Keep in mind that graphics are scanned more slowly than text.
Symptom Solutions
No dial tone. • Check that the phone line is properly connected. Connect phone line cord to the
LINE jack at the rear of the printer to the wall jack that provides the phone line
service.
• Check that the phone socket on the wall is working by plugging in another
phone.
The numbers stored in
memory do not dial
correctly.
• Make sure that the numbers are stored in memory correctly. To check, print a Fax
Phonebook report. For details, refer to Information Pages.
• Make sure that manually entered fax phone numbers have all the digits needed
to correctly dial the fax machine location.
The original does not
feed into the printer.
• Make sure that the paper is not wrinkled and you are inserting it correctly.
• Check that the original is the right size, not too thick or thin.
• Remove any staples and paper clips from the pages.
• Make sure that the automatic document feeder is firmly closed.
• The automatic document feeder rubber pad may need to be replaced. Contact a
service representative.
Symptoms Solutions

Xerox B215 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	14 s
Scan to	E-mail, FTP, SMB, USB
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 356 mm
Image formats supported	JPG, TIFF
Maximum scan resolution	4800 x 4800 DPI
Document formats supported	PDF
Optical scanning resolution (black)	1200 x 1200 ppi
Faxing	Mono faxing
Fax forwarding to	Fax, PC
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Digital sender	-
Printing colors	Black
Country of origin	China
Maximum duty cycle	30000 pages per month
Number of print cartridges	1
Page description languages	PCL 5, PCL 6, PostScript 3, XPS
Sustainability certificates	ENERGY STAR
Control type	Touch
Product color	Black, White
Display diagonal	3.5 \
Market positioning	Business
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	120 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	40 sheets
Paper tray media weight	60 - 163 g/m²
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Preprinted forms, Thicker paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Auto Document Feeder (ADF) media weight	60 - 120 g/m²
Compatibility	Xerox B215
Internal memory	256 MB
Card reader integrated	No
USB connector	USB Type-A / USB Type-B
USB 2.0 ports quantity	2
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Power consumption (standby)	46 W
Power consumption (PowerSave)	2 W
Power consumption (average operating)	417 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Included cartridge capacity (black)	1500 pages
Recommended monthly print volume	3000 pages
Package weight	14000 g
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	460 mm
Width	490 mm
Height	480 mm