Xerox COLORQUBE 8570 Service Manual

October 2012
2-64
ColorQube 8570/8870 Service Manual
94,548, 94,550, 94,570
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
94,548, 94,550 Y-Axis Faults
A Y-Axis error has occurred. The following troubleshooting procedure applies to these errors.
Initial Actions
• Reboot the printer and verify the error persists.
• Check all the Drum cable connections.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Drum Assembly, PL 2.1 Item 4
• Y-Axis Motor Assembly, PL 4.1 Item 2
• Harness, Right Side Power Control, PL 5.1 Item 13
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 1, Right Side Wire Routing
• Figure 6, Hard Drive, Drum Heater, Paper Preheater
• Figure 7, Motors, Head Maintenance Clutch, Strip Solenoid
Procedure
Check the Drum power and encoder wiring harness connectors P/J114, P/J120, and P/J122.
Are the connections secure and undamaged?
YN
Reseat and/or replace the wiring harness.
Clean the Y-Axis Belt and Pulley with Isopropyl Alcohol. Power on the printer. Does the error
persist?
YN
Troubleshooting complete.
Replace the Drum Assembly (REP 2.4). Does the error persist?
YN
Troubleshooting complete.
Replace the Y-Axis Motor Assembly (REP 4.2).
94,570 Drum Maintenance Fault
A Drum Maintenance error has occurred. The following troubleshooting procedure applies to
this error.
Initial Actions
• Reboot the printer and verify the error persists.
• Verify the Drum Maintenance Unit is genuine Xerox.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Drum Maintenance Unit, PL 1.1 Item 16
• Drum Maintenance Pivot Plate Assembly, PL 2.1 Item 17
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 1, Right Side Wire Routing
• Figure 8, I/O Board, Sensors (1 of 2)
Procedure
Check the Drum Maintenance Pivot Plate wiring harness connector P/J901. Is the connec-
tion secure and undamaged?
YN
Reseat and/or replace the wiring harness.
Replace the Drum Maintenance Unit (REP 1.16). Does the error persist?
YN
Troubleshooting complete.
Replace the Pivot Plate Assembly (REP 2.17).
Table 1 Applicable Fault Codes
94,548 Y-Axis Position Error
94,550 Y-Axis Calibration Error
Table 1 Applicable Fault Code
94,570 DM Write Error
N/A Chronic “maintenance kit missing” messages even when it is installed.

Xerox COLORQUBE 8570 Specifications

General

Print Technology	Solid Ink
Monthly Duty Cycle	Up to 85, 000 pages
First Page Out Time (Color)	As fast as 5 seconds
First Page Out Time (B&W)	As fast as 5 seconds
Memory (Maximum)	1 GB
Output Capacity	350 sheets
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 40 ppm color / 40 ppm black
Connectivity	USB 2.0, Ethernet
Print Languages	PCL 6, PostScript 3, PDF