October 2012
3-14
ColorQube 8570/8870 Service Manual
IQ9
Revised, 3rd Revision - Xerox Internal Use Only
Image Quality
IQ9 Skew
The printed image is not parallel with both sides of the paper.
Figure 1 Skew
Initial Actions
1. Check that supported media is being used.
2. Check for any debris or jammed media in the exit path.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Preheater and Deskew Assembly, PL 2.1 Item 20
• Takeaway Roller, PL 3.1 Item 7
• Out Takeaway Guide Assembly, PL 3.1 Item 14
Procedure
Print the Manufacturing Skew Margin test print (Hidden Service Menu -> Test Prints ->
Manufacturing Skew Margin). Check that the magenta box is squarely position on the paper
as shown in Figure 2.
Does the magenta box not positioned correctly?
YN
Troubleshooting complete.
Check the Preheater that the Deskew Gate is operational (spring load movement). Are the
Deskew Gates damaged?
YN
Troubleshooting complete.
Replace the Preheater and Deskew Assembly (REP 2.20). Does the error persist?
YN
Troubleshooting complete.
Check the Out Takeaway Guide Assembly for damage. Is the Out Takeaway Guide Assem-
bly damaged?
YN
Troubleshooting complete.
Replace the Out Takeaway Guide Assembly (REP 3.14). Does the error persist?
YN
Troubleshooting complete.
Check the Takeaway Roller for damage. Is the Takeaway Roller damaged?
YN
Troubleshooting complete.
Replace the Takeaway Roller (REP 3.7).
Figure 2 Skew Margin
A
A