Xerox COLORQUBE 8570 Service Manual

October 2012
2-39
ColorQube 8570/8870 Service Manual
92,500, 92,550, 92,555, 92,558 , 92,553
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
92,500, 92,550, 92,555, 92,558 Electronics Module
An Electronics Module error has occurred. The following troubleshooting procedure applies to
these errors.
Initial Actions
• Reboot the printer and verify the error persists.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Part (Chapter 5 - Parts List)
• Electronics Module, PL 5.1 Item 1
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 1, System Block Diagram
• Figure 2, Right Side Electronics Module P/J Locations
• Figure 3, Left Side Electronics Module P/J Locations
• Figure 4, Top Side Electronics Module P/J Locations
Procedure
Replace the Electronics Module (REP 5.1).
92,553 Ink Loader or I/O Board Disconnected
An Ink Loader or I/O Board error has occurred. The following troubleshooting procedure
applies to this error.
Initial Actions
• Reboot the printer and verify the error persists.
• Verify the Ink Loader cable connection to the Ink Loader and Electronics Module.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Ink Loader & Bezel, PL 1.1 Item 8
• Electronics Module, PL 5.1 Item 1
• Cable, Ink Loader Data, PL 5.1 Item 11
• Cable, I/O Board Data, PL 5.1 Item 14
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 2, Right Side Electronics Module P/J Locations
• Figure 5, I/O Board P/J Locations
• Figure 9, I/O Board, Sensors (1 of 2)
• Figure 9, I/O Board, Sensors (2 of 2)
• Figure 11, Ink Loader Board P/J Locations
Procedure
Check the Ink Loader Board wiring harness connectors P/J702 & P/J401 and I/O Board con-
nectors P/J801 & P/J402. Are the connections secure and undamaged?
YN
Reseat and/or replace the wiring harness.
Replace the Electronics Module (REP 5.1).
Table 1 Applicable Fault Codes
92,500 Driver Board Serial Link Down
92,550 Safety Timer Timeout Fault
92,555 System Timer Skipped Fault
92,558 Ecm PS Link Broken
Table 1 Applicable Fault Code
92,553 Ecm Board Link Broken

Xerox COLORQUBE 8570 Specifications

General

Print Technology	Solid Ink
Monthly Duty Cycle	Up to 85, 000 pages
First Page Out Time (Color)	As fast as 5 seconds
First Page Out Time (B&W)	As fast as 5 seconds
Memory (Maximum)	1 GB
Output Capacity	350 sheets
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 40 ppm color / 40 ppm black
Connectivity	USB 2.0, Ethernet
Print Languages	PCL 6, PostScript 3, PDF