October 2012
2-2
ColorQube 8570/8870 Service Manual
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
99,017 PEST - Head Maintenance Clutch Disconnect ................................................... 2-76
99,018 PEST - Main Tray Deskew Clutch Disconnect.................................................... 2-76
99,019 PEST - Main Tray Pick Clutch Disconnect.......................................................... 2-77
99,020 PEST - Multipurpose Tray Pick Solenoid Disconnect ......................................... 2-77
99,021 PEST - Strip Solenoid Disconnect ...................................................................... 2-78
99,022 PEST - Preheat Solenoid Disconnect ................................................................. 2-78
99,023 PEST - Head Tilt Solenoid Disconnect ............................................................... 2-79
99,024 PEST - Main Tray Elevator Disconnect............................................................... 2-79
99,030 ~ 99,034 PEST - X-Axis Motor Disconnect ......................................................... 2-80
99,035, 99,036 PEST - Y-Axis Motor Disconnect ........................................................... 2-81
99,037, 99,038 PEST - Media Path Motor Disconnect ................................................... 2-81
99,039, 99040 PEST - Process Motor Disconnect.......................................................... 2-82
99,042 ~ 99,051 PEST - Power Supply Faults................................................................ 2-83
99,052, 99,053 PEST - Power Supply +12V or -15V Faults ........................................... 2-84
99,056, 99,057 PEST - Power Supply +12V Sleep Faults.............................................. 2-85
99,059, 99,060 PEST - VPP/ VSS Measurement Too Low ............................................ 2-86
99,061 PEST - The Wave Amp Shorted ......................................................................... 2-87
99,062 ~ 99,069 PEST - Ink Loader Solenoid Gate Push/Pull Disconnected................. 2-88
99,070 PEST - All Ink Loader Gates Failed .................................................................... 2-89
99,071 PEST - Power Dump Circuit Disconnected......................................................... 2-90
Fault Messages
Close Front Door A (when actually closed)..................................................................... 2-91
Close Exit Door B (when actually closed) ....................................................................... 2-91
Close Ink Loader Door C (when actually closed)............................................................ 2-92
Paper Jam - Open Front Door to Clear (no jam is present and message won’t clear) ... 2-92
Paper Jam - Open Exit Door B to Clear (no jam is present and message won’t clear) .. 2-93
Tray 2 Empty (when it has paper)................................................................................... 2-93
Tray 2 is Missing (when inserted) ................................................................................... 2-94
Unload Output Tray (when not full) ................................................................................. 2-94
Maintenance Kit Missing (when installed)....................................................................... 2-95
Waste Tray Missing (when installed) .............................................................................. 2-95
Ink Sticks Jammed.......................................................................................................... 2-96
Remove Incorrect Ink Sticks (Cyan, Magenta, Yellow, Black) ........................................ 2-96
Remove Unidentified Ink Sticks (Cyan, Magenta, Yellow, Black) ................................... 2-97
Jam Codes...................................................................................................................... 2-97
Printer Fault Codes ......................................................................................................... 2-102
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