Yealink SIP-T38G Administrator's Guide

Troubleshooting
209
2. Mark the Local radio box in the Export System Log field.
3. Click Export to open file download window, and then save the file to your local
system.
You can capture packets in two ways: capturing the packets via web user interface or
using the Ethernet software. You can analyze the packets captured for troubleshooting
purposes.
To capture packets via web user interface:
1. Click on Phone->Upgrade.
2. Click Start to begin capturing signal traffic.
3. Reproduce the issue to get stack traces.
4. Click Stop to end capturing.

Yealink SIP-T38G Specifications

General

Expansion module support	Yes
Ethernet LAN (RJ-45) ports	2
Keypad number of keys	48
Touchscreen	-
Display resolution	480 x 272 pixels
Display number of colors	16.78 million colors
Lines quantity	- lines
Phonebook capacity	1000 entries
Number of VoIP accounts	6
Voice codecs	G.711, G.722, G.723.1, G.726
Bluetooth	No
Security algorithms	802.1x RADIUS, HTTPS, SSL/TLS
AC adapter input voltage	100 - 240 V
AC adapter output voltage	5 V
Power consumption (typical)	4.6 W
Operating relative humidity (H-H)	10 - 95 %
Handset type	Wired handset
Product type	IP Phone
Product color	Black
Compliance industry standards	IEEE 802.3af
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	204 mm
Width	273 mm
Height	42 mm
Weight	1050 g