Maintenance and Troubleshooting
159
5-Slot Charge Only Cradle Troubleshooting
Table 10 Troubleshooting the 5-Slot Charge Only Cradle
Problem Cause Solution
Battery is not charging. TC20 removed from the
cradle too soon.
Replace the TC20 in the cradle. The battery fully
charges in approximately six hours.
Battery is faulty. Verify that other devices charge properly. If so,
replace the device.
TC20 is not inserted
correctly in the cradle.
Remove the TC20 and reinsert it correctly. Verify
charging is active. Touch > About phone >
Status to view battery status.
Ambient temperature of
the cradle is too warm.
Move the cradle to an area where the ambient
temperature is between -10 °C (+14 °F) and +60 °C
(+140 °F).
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