Zebra ZE500 User Manual

Troubleshooting
Error Messages
124
P1051584-002 8/23/12
The ERROR light flashes.
The printhead has a faulty
thermistor.
Call a service technician.
The print engine prints while
the ERROR light flashes.
Caution • An improperly connected printhead data or power cable
can cause this error message. The printhead may be hot enough to
cause severe burns. Allow the printhead to cool.
The printhead temperature is
approaching its lower operating
limit.
Continue printing while the printhead
reaches the correct operating
temperature. If the error remains, the
environment may be too cold for
proper printing. Relocate the print
engine to a warmer area.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the print engine
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the print engine.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (I) the print engine.
The printhead has a faulty
thermistor.
Call a service technician.
The print engine stops; the
ERROR light flashes.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
The printhead is over temperature. Allow the print engine to cool. Printing
automatically resumes when the
printhead elements cool to an
acceptable operating temperature.
Table 15 • Error Messages (Continued)
Display/
Print Engine Condition
Possible Cause Recommended Solution

Zebra ZE500 Specifications

General

Print technology	-
Maximum resolution	300 x 300 DPI
Maximum printing width	168 mm
Wi-Fi	No
Ethernet LAN	Yes
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Connectivity technology	Wired
Parallel ports quantity	1
Flash memory	64 MB
Internal memory	16 MB
Built-in barcodes	1D, 2D, CODABAR (NW-7), Code 129-Auto, Code 39, Code 49, Code 93, EAN13, EAN8, Industrial 2/5, Interleaved 2/5, MaxiCode, PDF417, POSTNET, QR Code, TLC39, UPC-A, UPC-E
Processor frequency	133 MHz
Page description languages	XML, ZPL, ZPL II
Display	LCD
Product color	Black
Housing material	Metal
Core diameter	25.4 mm
Ribbon length	600 m
Maximum label width	180 mm
Maximum media length	3810 mm
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	-40 - 71 °C
Operating temperature (T-T)	32 - 104 °F
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	20 - 85 %
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	438 mm
Width	245 mm
Height	300 mm
Weight	17300 g