Troubleshooting
Print Engine Diagnostics
130
P1051584-002 8/23/12
Print Engine Diagnostics
Self tests and other diagnostics provide specific information about the condition of the print
engine. The self tests produce sample printouts and provide specific information that helps
determine the operating conditions for the print engine.
Each self test is enabled by pressing a specific control panel key or combination of keys while
turning on (
I) the print engine power. Keep the key(s) pressed until the first indicator light
turns off. The selected self test automatically starts at the end of the Power-On Self Test.
Power-On Self Test
A Power-On Self Test (POST) is performed each time the print engine is turned on (l). During
this test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end
of this self test, only the STATUS LED remains lit. When the Power-On Self Test is complete,
the media is advanced to the proper position.
To initiate the Power-On Self Test, complete these steps:
1. Turn on (I) the print engine.
The POWER LED illuminates. The other control panel LEDs and the LCD monitor the
progress and indicate the results of the individual tests. All messages during the POST
display in English; however, if the test fails, the resulting messages cycle through the
international languages as well.
Important • Use full-width media when performing self tests. If your media is not wide
enough, the test labels may print on the platen roller. To prevent this from happening, check
the print width, and ensure that the width is correct for the media that you are using.
Note •
• When performing these self tests, do not send data to the print engine from the host.
• If your media is shorter than the label to be printed, the test label continues on the next
label.
• When canceling a self test prior to its actual completion, always reset the print engine by
turning it off (
O) and then on (l).
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