ZKTeco ProCapture-T User Manual

48 ProCapture-T & PRoRF-T User Manual
15 Troubleshooting
 Fingerprint sensor is not able to read and verify the fingerprint effectively.
 Check whether the finger is wet, or the fingerprint sensor is wet or dusty.
 Clean the finger and the fingerprint sensor and try again.
 If the finger is too dry, blow air onto it and try again.
 “Invalid time zone” is displayed after verification.
 Contact Administrator to check if the user has the privilege to gain access within that time
Schedule.
 Verification succeeds but the user cannot open door.
 Check whether the user privilege is set correctly.
 Check whether the lock wiring is correct.
 The Tamper Alarm rings.
 Check whether the device and the back plate is fixed together; if not, the tamper switch on the
back of the device will be triggered and raises an alarm, will be shown on the top right
corner on the interface. Only when [Speaker Alarm] (Access Control > Access Control Options >
Speaker Alarm) is [ON] will the speaker raise an alarm

ZKTeco ProCapture-T Specifications

General

Type	Intelligent access control reader
Product color	Black
Cards capacity	10000 cards
RFID frequency	0.125 MHz
Fingerprint reader	Yes
Authentication type	Access chip/card, Biometric, Password
PC connection	RS-485/Wiegand
Supported network protocols	TCP/IP
Viewing angle, horizontal	120 °
Display type	TFT-LCD
Display diagonal	2.4 \
Operating temperature (T-T)	-10 - 50 °C
DC voltage range	12 - 12 V
Power consumption	500 mA
Flash memory	0.256 GB
Internal memory	0.128 GB
Processor frequency	1200 MHz

Weight and Dimensions

Depth	35 mm
Width	87 mm
Height	195.5 mm