Chapter 32 Diagnostics
NXC Series User’s Guide
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Figure 244 Maintenance > Diagnostics > Collect on Controller
The following table describes the labels in this screen.
32.2.1 Diagnostics - AP Configuration
This screen provides an easy way for you to generate a file containing the selected managed AP’s
configuration and diagnostic information. You may need to generate this file and send it to customer
support during troubleshooting.
Click Maintenance > Diagnostics > Collect on AP to open the Diagnostic screen.
Table 195 Maintenance > Diagnostics > Collect on Controller
LABEL DESCRIPTION
General Setting
Copy the
diagnostic file
to USB storage
(if ready)
Select this to have the NXC create an extra copy of the diagnostic file to a connected USB
storage device.
Diagnostic
Collect
Category
This field displays each category of settings. Select which categories you want the NXC to
include in the diagnostic file.
Customized Select this option to obtain the diagnostic information for configuration which is not included in a
pre-defined category.
Script If you select the Customized option, select a shell script file from the drop-down list. You can
upload a new shell script file using the Maintenance > File Manager > Shell Script screen.
Apply Click Apply to save your changes.
Collect Now Click this to have the NXC create a new diagnostic file.
Note: This button works only when it shows Standby in the Status field of the
Diagnostics > Collect on AP screen,
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