Chapter 32 Diagnostics
NXC Series User’s Guide
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32.2.2 Diagnostics Files
Click Maintenance > Diagnostics > Files to open the diagnostic files screen. This screen lists the files of
diagnostic information the NXC has collected and stored on the NXC or a connected USB storage
device. You may need to send these files to customer support for troubleshooting.
Figure 246 Maintenance > Diagnostics > Files
Collected APs This text box lists the managed APs that you allow the NXC to generate a diagnostic file
containing their configuration. Select any managed APs that you want to prevent the NXC from
generating a diagnostic file for them, and click the left arrow button to remove them.
Copy the
diagnostic file
to USB storage
(if ready)
Select this to have the NXC create an extra copy of the diagnostic file to a connected USB
storage device.
Diagnostic
Collect
Category
This field displays each category of settings. Select which categories you want the NXC to
include in the diagnostic file.
Diagnostic Collect by Script files
Customized Select this option to obtain the diagnostic information for configuration which is not included in a
pre-defined category.
Script If you select the Customized option, select a shell script file from the drop-down list. You can
upload a new shell script file using the Maintenance > File Manager > Shell Script screen.
Apply Click Apply to save your changes.
Collect Now Click this to have the NXC create a new diagnostic file.
Note: This button works only when it shows Standby in the Status field of the
Diagnostics > Collect on AP screen.
Table 196 Maintenance > Diagnostics > Collect on AP
LABEL DESCRIPTION
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