Pannoramic 250 1.15 User’s Guide 5 Troubleshooting and Maintenance
Virtual slide is improperly focused almost across its entire surface
• Focus range enabled
• Disable Limiting focus range.
Poor image quality
• Imaging error (for example, chromatic aberrations)
• Contact 3DHISTECH Service for support.
Warning!
Do not modify the camera driver settings, as the default settings
adjusted by 3DHISTECH, give the most accurate images.
Virtual slides show poor stitching in Pannoramic Viewer
• Scan camera is not properly adjusted (for example, due to loose fixture)
• Contact 3DHISTECH Service for support.
Preview image is too dark / too bright
• Invalid compensation image for preview camera
• Capture a new compensation image for the preview camera (see section 4.3.6
Service tab panel)
Digitization process is extremely slow
• Extended focusing option is activated
• Deactivate the Extended focusing option if not required.
• Z-stack option is activated
• Deactivate the Z-stack option if not required.
Image is out of focus (in Manual mode)
• Focus range limit is activated
• Deactivate the Limiting focus range option.
March 13, 2012 – Rev. 1 3DHISTECH Ltd.
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