3M XT-1 - Idle Time before Resync; Point to Point Idle Time; Timer Email Triggers (Future Use)

3M™ Wireless Communication System Model XT-1
Store Manager Operating Instructions
November 2011 - Revision 1.8
Page 63 of 65
Appendix: Timer Module
Idle Time Before Resync
This value indicates the amount of idle time in the entire drive-thru before the Timer system closes all
open vehicles and starts fresh. For the system to be considered Idle, there must be no vehicle detection
activity. 3M recommend a setting of 30 seconds beyond the Point to Point Idle Time setting
Point to Point Idle Time
This value pertains to an individual vehicle in the drive-thru. It is most commonly known as the
Drive-Off setting. When a vehicle leaves one detection point, heading for another one, it has
a certain amount of time to arrive before being considered a Drive-Off. For example:
 • Ifthevalueissetto30seconds,avehicleleavingtheOrderPointwillhave30
seconds to arrive at the Pay Window. If it fails to arrive on time, the vehicle
transaction will be closed and thrown out of the timer data metrics.
The Idle Time setting is not enforced until the detection point the vehicle
is approaching is clear of all other vehicles. For example:
 • IfthevehicleisleavingtheOrderPointandthereisalreadyacaratthePayWindow,
the30secondlimitdoesn’tbeginuntiltherstcarleavesthePayWindow.
The Idle Time setting is necessary to prevent customer “antics” from
skewing the store performance metrics. For example:
 • Ifacustomerstopstoretrievecorrectchangeoranswerthecellphonein-between
the Order Point and the Pay Window, the running time is unusually long and out of
the control of the employees. This vehicle is removed from the averages.
 • If a customer stops at the Order Point, considers ordering, but then leaves
the drive-thru lane, the system uses this value to eliminate the vehicle from
the queue so the next car in line provides meaningful data.
Timer Email Triggers (Future Use)
This XT-1 is capable of transmitting Timer data to an above store collection site. These email trigger
settings dictate when data is transmitted. Each trigger can be enabled independent of the others.
 • Every<##>Vehicles
 • Every<##>Minutes
 • FixTimeOfDay<HH:MM>
 • TimerDatabase##%Full