This saves the Event Log History with a filename of
‘AprisaLTE-<serialnumber>-logs.tar.gz’ to your PC ‘downloads’
directory.
This saves the GNSS Log with a filename of
‘AprisaLTE-<serialnumber>-gnsslogs.tar.gz’ to your PC ‘downloads’
directory.
This saves the Support Information with a filename of
‘AprisaLTE-<serialnumber>-support’ (for Standard security) or
‘AprisaLTE-<serialnumber>-support.enc’ (for Strong security) to
your PC ‘downloads’ directory.
If you wish to open the support file, check the security level is set
to ‘Standard’ in ‘Security > Setup’.