Allworx Verge IP Phone Series User Guide
866.ALLWORX * +1 585 421 3850 Page 9
www.allworx.com
Version: D Revised: June 1, 2017
2.6 Keypad
The Verge IP phone dialpad is available to dial phone numbers or to enter PIN numbers where required
such as Message Center, Call Queues/ACD Queues, and Hot Desk logins as well as to enter text to
manage contacts or perform a search. See “Phone Keypad Presses” on page 83 for more information
about entering text from a keypad.
2.7 Volume
The Verge IP phone volume control button adjusts the volume of the incoming ring, handset, speaker
phone, and the headset. The phone automatically saves any adjustments to any of the volume settings.
Press the volume control bar – (decrease) or + (increase) to adjust the audio level. The phone screen
displays which audio path is being adjusted.
• Incoming calls ring volume - prior to lifting the handset or turn on the speaker phone.
• All other volumes - pick up the handset or turn on the speaker phone or headset.
Alternate: Phone Preferences menu - see “Volume” on page 72 for more information.
2.8 Sleep Mode
A Verge IP phone time-out state after remaining idle for a specified period (default is 2 minutes). The
Verge IP phone displays the date/time, number of missed calls and new messages, caller ID name /
number, and the Allworx logo. The attached sidecars go blank during Sleep Mode. See “Phone
Preferences” on page 44 for more information on Sleep Mode. If the Verge IP phone does not register
with the server while in sleep mode, a red icon ( ) displays on the screen. If this happens, contact the
Allworx Server Administrator as the Verge IP phone is unable to place or receive calls.
To exit the Sleep Mode, press any Verge IP phone button to display the Idle screen, except for the
following buttons:
• Contacts*, Messages, or Presence function button opens the respective screen.
• Intercom function button accesses the Intercom appearance.
• Headset or speaker phone function button, keypad button or lifting the handset accesses
the call appearance programmable button and begins dialing the phone number.
• Volume Control button opens the Ringer Volume screen.
* If the Personal Contacts is set to Restricted (Settings > Phone Preferences > Personal Contacts),
Allworx users cannot immediately access the Personal Contacts. To unlock the Personal Contacts on the
Idle screen, tap the More Function button ( ) > (locked contacts) and enter the assigned
credentials. Press the Done soft key when complete. The Verge IP phone returns to the Idle screen, and
the Allworx user can access the Personal Contacts. The Personal Contacts remain available until the
Verge IP phone enters the Sleep mode.
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