Allworkx Verge - Dialing Modes; Electronic Hook Switch (EHS) for Wireless Headsets; Reach Remote Control

Allworx Verge IP Phone Series User Guide
866.ALLWORX * +1 585 421 3850 Page 55
www.allworx.com
Version: D Revised: June 1, 2017
4.8 Dialing Modes
Select how the Verge IP phone places a call using desk phone mode (default) or Cell Phone mode. To
set up the dialing mode, see “Cell Phone Dialing” on page 71.
• Desk Phone Mode - users dial a number and the Verge IP phone automatically places the call. If
users enter a wrong number, hang up and start over.
• Cell Phone Dialing mode - users can edit a number before placing the call, and requires users to
press the send ( ) soft key to place the call.
4.9 Electronic Hook Switch (EHS) for Wireless Headsets
Use the call control button on the wireless headset to answer and terminate calls without touching the
Verge IP phone. EHS provides communication between a headset and a phone for call control,
generally used with wireless headsets to answer and hang up calls. The EHS feature enables Allworx
users to remotely receive an indication for an incoming call and tap the headset call control button to:
answer or terminate the call.
The Verge 9312 IP phone transmits signaling compatible with the Plantronics APD-80 adapter module.
The APD-80 adapter module works with the Plantronics CS500 and Savi 700 Series headsets and
supports full bi-directional EHS with these headsets. Connect the Verge 9312 IP phone to the headset
using the APD-80 adapter, and then enable EHS in the phone settings and disable the headset
sidetone.
Allworx phone users can enable or disable the EHS feature on the phone in the Settings > Phone
Preferences > EHS Headset option. Disabled is the default value. If left disabled, the Verge IP phone
has one-way EHS communication.
To manage the Sidetone audio feedback for all headsets (except Bluetooth headsets) and handsets,
navigate to Settings > Phone Preferences > Headset Sidetone option. Enabled is the default value.
4.10 Reach Remote Control
Control the Verge IP phone on a Reach device. If an Allworx user has both a Reach device and a Verge
IP phone, the device and the phone automatically link together, and then the Allworx User can use the
Reach application to control the Verge IP phone using a robust user interface, especially if using a
tablet. In this way, the Reach Remote Control enables a desk phone to serve as an executive phone. The
Reach Remote Control feature enables users to answer calls on all appearance types.
For more information about using Reach Remote Control, see the Reach User Guide Version 3.0.
Note:
The audio still comes to/through the Verge IP phone (headset recommended). The Verge IP phone
continues to respond to phone button presses.