Allworx Verge IP Phone Series User Guide
866.ALLWORX * +1 585 421 3850 Page 23
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Version: D Revised: June 1, 2017
3. (Only required for Attended Transfer) After announcing the call, press an available soft key
(Cancel, Transfer, or Merge calls) or the Call Transfer ( ) function button.
4. Hang up. Optional: press the Add Contact soft key to manage the contact. After a successful
transfer, the phone screen confirms the transfer recipient.
3.11 Conference Call
Connect up to four parties (4-way conferences) on one conference call. Additionally, the Call Transfer >
Merge Calls soft key connects all callers for a conference call during an attended transfer.
Verge IP phone Conference Call example:
Soft Keys
Conference initiates the conference call feature.
Cancel ignores the conference call request and returns to the active call screen.
Merge Calls connects all callers to a single conference call.
Add Call add a fourth party to the three-way conference call.
Options select a party to place on hold or to disconnect from the active conference call call.
Leave exit the conference call while the other callers continue the conversation. After selecting the Leave
option, the Verge IP phone updates to Left Conference status, and then returns to the idle screen. This
option is only available during a 3-way conference call.
Active Call.
Press the Conference
soft key.
Dial recipient’s number.
(Contact matches display).
Second active call.
Press the Merge calls soft
key.
Calls merged. Begin conference
call or press Add Call to add a
fourth participant.