Allworx
®
Verge™ IP Phone Series User Guide
Page 46 866.ALLWORX * +1 585 421 3850
www.allworx.com
Version: D Revised: June 1, 2017
4.5.2 Audio Message Center
Uses prompts and keypad presses to manage voicemail messages and message center settings.
To access the Audio Message Center:
1. Do one of the following:
• Press the phone Messages ( ) function button twice.
• Dial 6 + the primary extension from any phone or the company Auto Attendant.
• Dial 404. When calling from an outside line or phone not assigned to a user, the system
prompts users for a primary extension.
The Audio Message Center announces the number of new and saved voicemail messages and
the current Presence setting.
Discard
erase the recording, and then return to the Messages listing screen.
Done action is complete. Move to the next screen.
Record create a message. When complete, press the Done soft key.
Select All select all available recipients in the Contacts list.
Send delivers the message to the intended recipient(s) and returns the user to the Messages List screen.
Reply record and send a response back to the originator.
Forward send the message to other recipients. NOTE: Verge IP phone users are not required to record an
introduction prior to forwarding the voicemail message.
Mark as Saved changes the current Message listing font color to black to indicate a read message.
Mark as New changes the current Message listing font color to blue to indicate an unread message.
Call place a call to the originator.
Cancel return to the previous screen.
Add Contact opens the phone screen to add a new contact (available for callers not in the Contacts).
Navigation Buttons
Up/Down scroll through the Voice Mail listings.
Select accepts the highlighted option or access message to:
• Select button - plays or stops the message.
• Left navigation button - return to the beginning of the message.
• Right navigation button - go to the end of the message.
• Up navigation button - go to the previous message.
• Down navigation button - go to the next message.
Dialed digits to access the Audio Message Center may vary per system. Check the My Allworx Manager
page > Phone Functions tab or consult the Allworx administrator.
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