Allworx
®
Verge™ IP Phone Series User Guide
Page 52 866.ALLWORX * +1 585 421 3850
www.allworx.com
Version: D Revised: June 1, 2017
4.6 Message Monitoring
Monitor and access the Message Center inbox for another Allworx User. If a message is available in the
mailbox, the Messages programmable button lights solid red and the programmable button label
displays the number of unread messages in the mailbox. Log in to the voice mail box using the
extension number and Allworx PIN assigned to the extension, and then manage the Voice Mail listings,
see “
Allworx Message Center” on page 43 for more information.
1
(con’t)
• Select an option and follow the prompts:
2 To manage the Call Queue - Follow the steps in To manage the Auto Attendant, except enter the Call
Queue number (0 through 9) to change.
0 For <alternate language>. Changes the language heard for the prompts. Follow the prompts to continue
changing the Allworx system recordings.
# To return to the previous menu.
* To listen to these choices again.
Key Option
Key Option
3 To manage the <Auto Attendant> schedule
A message plays: “The Auto Attendant is using schedule <number>. To select a different
schedule, enter the schedule number followed by #.”
Enter the schedule number, and then enter the # sign. After successfully selecting a different
schedule, the user hears, “The Auto Attendant has been changed to use schedule <number>.”
The Message Center returns to the Manage Auto Attendant Menu.
If selecting a different schedule is unsuccessful, the user hears, “You must enter a valid schedule
number.” The Message Center returns to the Manage Auto Attendant Schedule Menu.
# Return to previous menu.
* Listen to these choices again.
Key Option
1 Save the new system recording.
2 Change the custom message.
3 Review the message.
4 Delete the message.
# To return to the previous menu for all custom recordings except Call Queue status messages.
For Call Queue status messages, press # to cancel changing the message.