Allworkx Verge - End a Call; Mute a Call; Intercom Call

Allworx
®
Verge™ IP Phone Series User Guide
Page 16 866.ALLWORX * +1 585 421 3850
www.allworx.com
Version: D Revised: June 1, 2017
To manage the incoming call:
Do one of the following:
• Lift the handset, press the Headset ( ) or the Speaker phone ( ) function button, or the
Headset programmable button.
• Press an available soft key.
3.5 End a Call
Do one of the following:
• Place the handset on the hook (if audio is on handset path).
• Press the illuminated Headset ( ) or the Speaker phone ( ) function button.
• Press the Release programmable button, if available, to end the active call and place a new call.
• Press the Appearance programmable button. If an incoming call is on another Appearance
programmable button, press the Appearance programmable button to answer the incoming call
and end the current call (unless the phone configuration enables auto on hold - see “Auto on
Hold” on page 70 for more information).
3.6 Mute a Call
Prevent the caller from hearing a conversation. Press the Mute ( ) function button to toggle the phone
microphone on or off. The Mute function button is solid red while audio is muted.
3.7 Intercom Call
Intercommunication system between two phones. The discussion broadcasts over the receiving phone
speaker. All call features are available while on an active Intercom call. To configure the Verge IP phone
to automatically answer an Intercom call, see “Intercom Auto Answer” on page 71
.
Verge IP phone Intercom Call example:
Call Status Area
• Contact image/Allworx user badge
• Call Status (INTERCOM REQUEST -> ACTIVE CALL)
• Caller or Contact ID name/number
• Call status icon
Active Call / Intercom Call On Hold
Incoming Intercom Call
Call Status Area
• Contact image/Allworx user badge
• Call Status (ACTIVE CALL)
• Caller or Contact ID name/number
• Call status icon
• Intercom call on Hold indicator (green stripe with call information)