Asylum Research cypher - 22 Troubleshooting and Maintenance; Using a USB Drive Causes Cypher to Lose Communication

Ch. 22. Troubleshooting and Maintenance
22. Troubleshooting and Maintenance
CHAPTER REV. 1658, DATED 10/07/2013, 20:47. USER GUIDE REV. 1714, DATED 10/25/2013, 20:36.
Chapter Contents
22.1 Using a USB drive causes Cypher to lose communication . . . . . . . . . . . . . . . . . 263
22.1.1 Problem Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
22.1.2 Workaround . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
22.1. Using a USB drive causes Cypher to lose communication
22.1.1. Problem Summary
A USB memory stick or portable USB drive is plugged into the front panel of the computer, causing
all sorts of communication errors to show up in the Igor log window. A customer may report only the
communication errors, not remembering they were using a portable USB device at the time.
22.1.2. Workaround
This applies only to Dell T3400 and T3500 computers.
• Plug Cypher, ARC, mouse and keyboard into the bottom USB ports.
• USB 2.0 devices like USB drives and printers and LCD monitor hubs may now safely be plugged
into the remaining non-circled ports, including the two USB ports on the front of the computer.
See
Figure 22.1 on page 264.
BETA
Page 263