AudioCodes C455HD Series User Manual

CHAPTER7 Troubleshooting
C455HD | Users & Administrator's Manual
5. Enable‘Voicerecord’.
6. StartWiresharkonyourPCtocapturetheAudiotraffic.
Collecting Media Logs (*.blog) from the Phone
NetworkadministratorscancollectMediaLogs(*.blog)fromthephone.
➢ To collect Media Logs (*.blog) from the phone
1. AccessthephoneviaSSH.
SSH is by default disabled and can be enabled with Administrator permissions in the
phone screen (Device Administration > Debugging > SSH).
2. Setthephonetothescreentocapture.
3. Runthefollowingcommand:
scp -r admin@hosp_
ip:/sdcard/android/data/com.microsoft.skype.teams.ipphone/cache/ .
Capturing Traffic Using 'rpcapd'
The‘rpcapd’(RemotePacketCapture)networksnifferapplicationallowsthenetworkadmin-
istratortoanalyzeanddebugAndroidtrafficontheirdesktopPCusingtheapp'sintegralSSH
server.
SSH is by default disabled and can be enabled with Administrator permissions in the
phone screen (Device Administration > Debugging > SSH).
➢ To capture traffic using ‘rpcapd’:
1. Openthephone'sDebuggingscreenandswitchRemote Packet Captureon.
2. After'rpcapd'isenabledonthephone,useWiresharktoconnectwithit.Followthe steps
belowtoconnecttothephone.
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AudioCodes C455HD Series Specifications

General

SIP Accounts	Up to 16
Wall Mountable	Yes
Connectivity	Ethernet (10/100/1000 Mbps)
Bluetooth	Bluetooth 5.0
USB Ports	2 x USB 2.0
Headset Support	Yes, RJ-9 and USB
Power	PoE (802.3af) or AC adapter
Audio	HD voice, Acoustic echo cancellation, Background noise suppression
Codecs	G.711, G.722, Opus
Operating System	Android based
Supported Protocols	SIP, RTP, SRTP, HTTP, HTTPS, TLS, DHCP, DNS, TFTP
Supported Languages	Multilingual support
Weight	900g