AudioCodes C455HD Series - Getting Logs Using UUID

CHAPTER7 Troubleshooting
C455HD | Users & Administrator's Manual
Companyportallogsarecopiedto:
sdcard/Android/data/com.microsoft.windowsintune.companyportal/files/
8. Topullthelogs,usethessh:
scp -r admin@hosp_
ip:/sdcard/android/data/com.microsoft.windowsintune.companyportal/files/ .
Filesarequiteheavysoyoumayneedtopullthemonebyone.
Getting Logs using UUID
Manydifferentkindsofgeneratorsareavailableontheinternetthatenableyoutogeneratea
UniversallyUniqueIdentifier(UUID),a.k.a.,GUID(GloballyUniqueIdentifier),whichcanbe
usedtogetCompanyPortallogs.
➢ To get logs using a UUID generator:
1. Useanonlinegeneratorsuchashttps://www.uuidgenerator.net/
2. CopytheUUIDnumber.Intheexampleshownintheprecedingfigure,clickCopyadjacent
totheUUID.
3. Executethecommandadb shell or ssh shell.
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