Content
C455HD | Users & Administrator's Manual
Playing Incoming Call Ringing through USB Headset 71
Using the Phone as a USB Speaker 71
Viewing and Joining Meetings 71
Adding a Speed Dial 72
6 Performing Administrator-Related Operations 75
Updating Phone Firmware Manually 75
Downloading 802.1x Certificates 77
AudioCodes Teams IP Phone Utility 77
Manually Performing Recovery Operations 78
Removing Devices from Intune Management 79
Updating Microsoft Teams Devices Remotely 86
Applying Firmware to a Phone from a USB Disk 87
Managing Phones with the Device Manager 87
Configuring a Periodic Provisioning Cycle 88
Configuring TimeZone and Daylight Savings 89
Managing Devices with HTTPS 90
Supported Parameters 90
7 Troubleshooting 92
DSCP 92
Users 93
Network Administrators 94
Teams IP Phone Utility 94
Capturing the Phone Screen 96
Running Tcpdump 98
Getting Information about Phones 99
Remote Logging (Syslog) 101
Getting Diagnostics 102
Getting a Bug Report 105
Activating DSP Recording 106
Deactivating DSP Recording 107
SSH 108
Getting the Phone IP Address 108
Installing the Teams APK (or Any Other APK) using SSH 108
Microsoft Admin Center 109
Collecting Logs 109
Getting Company Portal Logs 111
Getting Logs via the Phone 111
Getting Logs using UUID 112
Getting Audio Debug Recording Logs 114
Collecting Media Logs (*.blog) from the Phone 115
Capturing Traffic Using 'rpcapd' 115
Port Mirroring Network Monitoring 116
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