Avaya


Definity - Page 20

Understanding the console layout
14 DEFINITY ECS Console Operations
■ COVER MSG RT (Coverage Message Retrieval)
This button retrieves Leave Word Calling (LWC) messages for system
users. Leave Word Calling allows callers to leave messages for called
parties on a message system that you can access from your console.
■ NEXT MSG
This button displays the next stored LWC message. If you are in Cover
Msg Rt mode, the display shows END OF MESSAGES or NEXT TO
REPEAT. If you are in Integrated Directory mode, it displays the next
caller’s name.
■ DELETE MSG (Message)
This button deletes the displayed message.
■ INTGRTD DIRECTORY (Integrated Directory)
This button displays users’ names and extensions from the system
directory.
■ MAKE CALL
This button automatically returns calls from messages left in LWC. It also
automatically calls currently-displayed Integrated Directory listings.
■ STORED NUMBER
This button displays the code required for accessing an outside line
(usually a 9), or the extension number of the facility that the
BUSY button
monitors. To access this information:
1. Press the
STORED NUMBER button
2. Press the
BUSY button.