Understanding the console layout
18 DEFINITY ECS Console Operations
rc
Recall call. A held call returns to the console.
rt
Return call. An unanswered, transferred call returns to the
console.
s
Send All Calls call. Displays when a called system user
temporarily sends all their calls to coverage.
sc
Serial call. A caller places repeated calls on the same line without
disconnecting.
tc
Trunk Control. A caller attempts to make an outgoing call on an
outside line that you control. The call redirects to you.
Table 3. Call purpose identifiers (Continued)
Identifier Description
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