UniCel DxC Systems Instructions For Use A13914 Troubleshooting Calibration and Result Errors
October 2005 13-29
Common Error Messages and Corrective Actions
Common Error Messages and Corrective Actions
Table 13.10 below shows the most common system error messages in numerical sequence. It also shows the text that appears on the
pop-up screen that appears when the error occurs, the accompanying text that will be inserted into the Event Log, a description of the
probable cause for the error and the recommended corrective action to take to resolve the problem.
Table 13.10 Error Messages and Corrective Actions
ID
Class #
Pop-up Event Log Description Corrective Action
0x01F80019
5
Cup positions were
out of order. Repeat
procedure starting
with position 1
which is outermost.
CAU: Align - Sample
rack positions are in
reversed order.
Message ID:
0x01F80019
Description: Wrong order used for
rack positions while performing
alignment.
• Redo the alignment making sure the
correct positions are used (position 1 is
on the outside of the sample carousel).
0x01F90005
3
Reagent Carousel
Temperature Error.
Reagent Stability
may be
compromised.
CAU: Reagent Carousel
Temperature Error.
Reagent Stability may
become compromised
Message ID:
0x01F90005
Subsystem:
PWRMGR
Temperature:
Description: Sensor indicates the
air temperature within the reagent
carousel is out of range (+2.0ºC –
+8.0ºC).
Intermittent message may be caused by:
• a recent loss of power
• system reboot or
• reagent door being open too long
No operator action is necessary.
Consistent messages may indicate issues
with:
• the Thermister
• the Thermister cable
• the Power Control Board
• the Peltier Assembly
Contact Beckman Coulter Technical
Support Center for additional
information.
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