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Black Box LES1508A - Call Home

Black Box LES1508A
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724-746-5500 | blackbox.com Page 86
Note: To connect remote VPN clients to the local network, you need to know the user name and
password for the PPTP account you added, as well as the Internet IP address of the console
server. If your ISP has not allocated you a static IP address, consider using a dynamic DNS
service. Otherwise, you must modify the PPTP client configuration each time your Internet IP
address changes.
4.12 Call Home
All console servers with Firmware V3.2 and later, include the Call Home feature which initiates the setup
of a secure SSH tunnel from the console server to a centralized VCMS. The console server then
registers as a “candidate” on the VCMS - and once accepted there it becomes a Managed Console
Server.
The VCMS will then monitor the Managed Console Server, and administrators can access the remote
Managed Console Server, through the VCMS. This access is available even when the remote console
server is behind a third party firewall or has a private non-routable IP addresses (which is often the case
when the console server is connected via a cellular modem connection).

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