bora PUXU - Troubleshooting; Common Faults and Solutions

EN
54
Troubleshooting
www.bora.com
9 Troubleshooting
i
You can often resolve faults and errors that can occur in day-to-day operation yourself. That way you save time and money
as you don’t need to call out customer services.
XX
Observe all safety and warning information (see the Safety chapter).
Operating situation Cause Remedy
The cooktop or the fan cannot be
switched on
The fuse or automatic circuit breaker of the
electrical wiring system in the apartment and/or
house is defective
Replace the fuse.
Switch the automatic circuit breaker
back on
The fuse/automatic circuit breaker trips several
times
Contact the BORA Service team
The power supply is disconnected Have a specialist electrician inspect the
power supply
Build-up of odours when new cooktop
extractor is in operation
This is normal on brand-new appliances Odours stop forming after a few
operating hours
v
is displayed in the cooking zone display
No or unsuitable cookware on the cooking zone Use suitable cookware. Select the
cookware size depending on the cooking
zone (see the Appliance Description
chapter)
The lock symbol is brighter than the other
indicators
The childproofing feature is activated Switch off the childproofing feature
(see the Operation chapter).
A cooking zone or the entire cooktop
switches off automatically
The maximum cooking zone operating time has
been exceeded
Put the cooking zone back into operation
(see the Operation chapter)
The power setting is automatically shut
off prematurely
The overheating protection has tripped (see the Appliance Description chapter)
The cooktop cooling fan continues to run
when the cooktop has been switched off
The cooling fan runs until the cooktop has cooled Wait until the cooling fan switches off
automatically
The extraction performance of the cooktop
extractor has decreased
The grease filter is extremely dirty Clean or replace the grease filter
The activated charcoal filter is extremely dirty
(only with PUXU, PURU)
Replace the activated charcoal filter
There is an object in the air guiding housing
(e.g. cleaning cloth)
Remove the object
E
is shown in the fan display
Home-In not authorised Open the window
The safety device is defective Contact the BORA Service team
E
2
is shown in the cooking zone
The overheating protection has tripped (see the Appliance Description chapter)
E
0
3
is displayed
E
is displayed in the fan display
0
3
is displayed in the rear cooking zones
Object on the operating panel Remove the object from the operating
panel
The operating panel is dirty Clean the operating panel
E
8
is shown in the fan display
Use of a phase-separating window contact switch Open the window
The cooktop extractor is defective or a cable
connection has become loose
Contact the BORA Service team
F
is shown in the fan display
(only with PUXU, PURU)
End of activated charcoal filter service life reached Fit a new activated charcoal filter
(see Cleaning and Maintenance chapter)
Tab. 9.1 Resolving a fault
Faults and errors not covered:
XX
Switch off the appliance.
XX
Contact the BORA Service Team (see Warranty, technical service and spare parts chapter) and enter the error number displayed
and the appliance type.