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Appendix C
BMP71 User’s Manual
Print Quality (continued)
No print on the label The label or ribbon is not loaded
correctly.
Review the instructions for
loading the ribbon (page 11) or
loading the labels (page 13).
No print on the label Out of ribbon. Load a new ribbon.
Void areas or lines appear on
printed text.
Ribbon wrinkling. • With the ribbon installed,
tension the ribbon by rotating
the rewind spool (top spool) in
a downward direction until all
slack is removed. (See
page 11 for more
information.)
• Try another ribbon cartridge.
Faint print on labels. Ribbon not advancing properly. • With the ribbon installed,
tension the ribbon by rotating
the rewind spool (top spool) in
a downward direction until all
slack is removed. (See
page 11 for more
information.)
• Try another ribbon cartridge.
Ribbon
Error - "No ribbon installed" No ribbon installed or ribbon
installed incorrectly.
1. Press [CLEAR/ESC] key to
continue editing.
2. Ensure ribbon is installed
correctly before printing. (See
page 11 for proper
installation.)
Error - "No ribbon installed" Damaged circuit board (memory
device) on ribbon cartridge.
Replace ribbon cartridge.
Error - "No ribbon installed" Damaged contacts on printer for
reading ribbon cartridge.
Send to Brady for repair.
Error - "Out of ribbon" Ribbon supply has run out.
1. Replace ribbon cartridge.
2. Press [CLEAR/ESC] key to
clear error
Troubleshooting Guide
Problem Cause Corrective Action
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