Brother DCP-8065DN

Confidential
9-21
(3) This machine does not appear in Chooser (Mac OS
®
9.1 to 9.2) or Print center (Mac OS
®
X
10.2) or Print Setup Utility (Mac OS
®
X 10.3 or greater).
User Check
(1) Check the machine is turned on.
(2) Check the USB cable is connected correctly.
(3) Check the printer driver is installed correctly.
Possible cause
Step
Check
Result
Remedy
Machine
connection
1 Select ‘Apple System
Profiler’ in Apple Menu.
Are the following items
indicated in the USB box of
the Device and Volumes
tab?
• Product ID:
01A3 (DCP-8060)
01A4 (DCP-8065DN)
01A5 (MFC-8460N)
01A6 (MFC-8860DN)
01A7 (MFC-8870DW)
Vender:
Brother International
Corporation (or 0x4f9)
No Check the machine is turned on
and the USB cable is connected
correctly.
Check that the USB cable used
is the shielded twisted pair type
and 5 m or less.
Try to connect the machine and
PC with the USB cable directly.
No Try to re-install the printer
driver.
Driver
installation
2 Are there the following
files in the Extensions
Folder of System Folder?
<For System 9.1 – 9.2>
• BR_PrintMoniter (laser)
• Brother Laser
Yes Turn off the machine and PC
power switch, and check all
connections between them.
Then, turn them on again.
(4) Unable to print from the application when using Macintosh with USB
User Check
Make sure that the supplied Macintosh
®
printer driver is installed in the Hard Disk and that it is
selected with Chooser (Mac OS
®
9.1 to 9.2) or Print Center (Mac OS
®
X 10.2.4 or greater).
(5) Unable to print from the application software under DOS.
User Check
(1) Make sure that the DOS application interface settings match those of your machine. For
example, if you are using a parallel printer cable, you would set your DOS application
printer port to LPT1.
(2) Check if the machine has any machine alarms.
(3) Make sure that you have chosen the proper machine in your application.