Brother DCP-8065DN

Confidential
9-45
(I-22) Light rain
Possible cause
Step
Check
Result
Remedy
Ground
contacts
Drum unit
failure
1 Is the problem solved after
replacing the drum unit?
Yes Replace the drum unit.
Drum
connection
failure
2 Is the contact between the
drum unit and machine
body connected correctly?
No Clean contact electrode
both on the drum unit
and in the machine
body.
(7)
High-voltage
power supply
PCB failure
3 Is the problem solved after
replacing the high-voltage
power supply PCB?
Yes Replace the high-
voltage power supply
PCB.
(I-23) Ghost
User Check
(1) Check the paper used meets the recommended paper specifications.
Damp paper, thick media or rough surfaced paper can cause the problem.
(2) Check the machine’s environment. High temperature and high humidity
conditions can cause the problem.
(3) Check that the appropriate media type is selected in the printer driver.
(4) Try installing a new drum unit.
Possible cause
Step
Check
Result
Remedy
Driver setting 1 Is thin paper such as
64g/m
2
used under the
thick paper mode?
Yes 1) Change the current mode to the
normal mode from the driver
setting.
2) Print 5 or 6 blank pages if this
problem occurs.
Drum unit
failure
2 Is the problem solved after
replacing the drum unit?
Yes
Replace the drum unit.
High-voltage
power supply
PCB failure
3 Is the problem solved after
replacing the high-voltage
power supply PCB?
Yes
Replace the high-voltage power
supply PCB.