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Brother MFC-8480DN Service Manual

Brother MFC-8480DN
652 pages
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Confidential
CHAPTER 3 ERROR INDICATION AND TROUBLESHOOTING
This chapter details error messages and codes that the incorporated self-diagnostic
functions display if any error or malfunction occurs. If any error message appears, refer to
this chapter to find which components should be checked or replaced.
The latter half of this chapter provides sample problems that could occur in the main sections
of the machine and related troubleshooting procedures. This will help service personnel
pinpoint and repair defective components.
CONTENTS
1. INTRODUCTION ........................................................................................................... 3-1
1.1 Precautions............................................................................................................ 3-1
1.2 Part names ............................................................................................................3-2
1.3 Initial Check ........................................................................................................... 3-3
2. DISTINGUISH ERROR CAUSE ....................................................................................3-5
2.1 ERROR INDICATION ............................................................................................ 3-5
2.1.1 Error messages appearing on the LCD......................................................3-5
3. ERROR CODES ............................................................................................................ 3-9
3.1 Error Indication ......................................................................................................3-9
3.2 Error Code Cause and Remedy ..........................................................................3-12
4. PAPER FEEDING PROBLEMS .................................................................................. 3-41
4.1 No Feeding ..........................................................................................................3-41
4.2 Double Feeding ...................................................................................................3-41
4.3 Paper Jam ...........................................................................................................3-42
4.4 Dirt on Paper ....................................................................................................... 3-44
4.5 Wrinkles or creases .............................................................................................3-44
4.6 Waves in the paper / folds in the paper at the eject roller 2.................................3-44
4.7 Curl in the paper ..................................................................................................3-45
4.8 Prints only single side of the paper when duplex-printing ................................... 3-45
5.
TROUBLESHOOTING FOR PRINT IMAGE DEFECT FROM PC/USB/FAX RECEPTION
...... 3-46
5.1 Image Defect Examples ......................................................................................3-46
5.2 The pitch which appears in the image caused by failure of a roller. ....................3-47
5.3 Troubleshooting for image Defect........................................................................3-48
6. SOFTWARE SETTING PROBLEMS .......................................................................... 3-63
7. NETWORK PROBLEMS............................................................................................. 3-64
8. TROUBLESHOOTING OF THE COMMUNICATIONS ERRORS ............................... 3-65
9. TROUBLESHOOTING OF THE CONTROL PANEL .................................................. 3-71
10. TROUBLESHOOTING OF FAX FUNCTIONS ............................................................ 3-73

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Brother MFC-8480DN Specifications

General IconGeneral
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Economical printingYes
Print speed (black, normal quality, A4/US Letter)32 ppm
Grayscale levels256
Input color depth48 bit
Image formats supportedBMP, JPG, TIF
Maximum scan resolution19200 x 19200 DPI
Optical scanning resolution600 x 2400 DPI
Copier resize25 - 400 %
Maximum number of copies99 copies
Copy speed (black, normal quality, A4)32 cpm
FaxingMono faxing
Fax memory600 pages
Modem speed33.6 Kbit/s
Power supply typeAC
Weight (imperial)40.3 lbs
Dimensions (WxDxH)530.8 x 449.5 x 474.9 mm
Power requirements110 - 240V, 50/60 Hz
All-in-one functionsCopy, Fax, Scan
Standard media sizes2.75'' - 8.5\
Maximum internal memory0.576 GB
Color all-in-one functionsscan, n
Compatible operating systemsWindows OS Mac OS
Package dimensions (W x D x H)24.7 x 22.3 x 22.6 \
Total input capacity250 sheets
Total output capacity150 sheets
Auto document feeder (ADF) input capacity50 sheets
DisplayLCD
Market positioningBusiness
Internal memory64 MB
Sound pressure level (copying)56 dB
Sound pressure level (printing)30 dB
Maximum print size216 x 356 mm
Paper tray media typesBond paper, Envelopes, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizesExecutive
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5, B6
Maximum ISO A-series paper sizeA4
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA, LLMNR, LPR/LPD, IPP/IPPS, FTP, HTTP/HTTPS, SSL/TLS, TFTP, SMTP, APOP, POP, SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD, CIFS, SNTP, NDP, RA, DNS, mDNS, ICMPv6
Standard interfacesUSB 2.0
USB 2.0 ports quantity1
Power consumption (standby)18 W
Power consumption (average operating)680 W
Package weight21645 g
Sustainability certificatesENERGY STAR
Maximum duty cycle30000 pages per month
Recommended duty cycle3500 pages per month
Operating temperature (T-T)10 - 32.2 °C
Operating relative humidity (H-H)20 - 80 %

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