Mute
With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the
handset, speakerphone, or headset.
Mute or Unmute Call
Procedure
Step 1
To mute a call, press .
Step 2
To unmute a call, press .
Call Transfer
Transfer redirects a connected call. The target is the number that you want to transfer the call to. When you
transfer a call, your phone uses a new line to initiate the transfer.
Tips
•
If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press
and then hang up.
•
If on-hook transfer is not enabled on your phone, hanging up without pressing again places the call
on hold.
•
You cannot use to redirect a call on hold. Press Resume to remove the call from hold before
transferring it.
•
When a call is chaperoned, the call chaperone cannot use Transfer.
•
To redirect a call to a voice-message system, press iDivert. For more information, see Call Transfer to
Voice Message System, on page 28.
Cisco Unified IP Phone 7931G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
27
Calling Features
Mute
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