Call PickUp
Call PickUp allows you to answer a call ringing on a coworker’s phone by redirecting the call to your phone.
You might use Call PickUp if you share call-handling tasks with coworkers.
Tips
•
If multiple calls are available for pick up, your phone picks up the oldest call first (the call that has been
ringing for the longest time).
•
If you press GPickUp or Group PickUp and enter a line number, your phone picks up the ringing call
on that particular line (if available).
•
If you have multiple lines and want to pick up the call on a nonprimary line, first press for the desired
line and then press a Call PickUp softkey or button.
•
Depending on the phone configuration, you may receive an audio or visual alert about a call to your
pickup group.
•
To use the BLF Pickup feature on your phone, see Busy Lamp Field Features, on page 45.
Answer Call Ringing on Another Extension Within Call Pickup Group
Procedure
Step 1
Press PickUp. You might have to go off-hook to display the softkey.
If your phone supports autopickup, you are now connected to the call.
Step 2
If the call rings, press Answer to connect to the call.
Answer Call Ringing on Another Extension Outside Call Pickup Group
Procedure
Step 1
Press GPickUp. You might have to go off-hook to display the softkey.
Step 2
Enter the group pickup number.
If your phone supports autopickup, you are now connected to the call.
Step 3
If the call rings, press Answer to connect to the call.
Cisco Unified IP Phone 7931G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
40
Calling Features
Call PickUp