•
Your phone may reject your attempt to set up Call Forward All directly on the phone if the target number
that you enter would create a call forwarding loop or would exceed the maximum number of links
permitted in a call forwarding chain.
•
When you switch an in-progress call from your mobile phone to Cisco Unified devices that share the
same line (Session Handoff), the Call Forward feature is disabled on the Cisco Unified devices. The
Call Forward feature returns when the call ends.
•
When Call Forward is in effect, look for:
◦
The call forward icon next to the primary phone number: , which is always on line key 1.
◦
The call forward target number in the status line.
Related Topics
User Options Web Page Actions, on page 76
Line Settings on Web, on page 85
Set Up and Cancel Call Forward All from Phone
Procedure
Step 1
To set up Call Forward All, press CFwdALL and enter a target phone number.
The phone displays visual indications that the phone is forwarding all calls.
Step 2
To cancel Call Forward All, press CFwdALL.
The phone display removes the visual indications that the phone is forwarded.
Set Up or Cancel Call Forwarding
When call forwarding is enabled for any line other than the primary line, your phone does not provide you
with confirmation that calls are being forwarded. Instead, you must confirm your settings in the User Options
web pages.
Procedure
Step 1
Log in to your User Options web pages.
Step 2
Access your call forwarding settings.
Cisco Unified IP Phone 7931G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
30
Calling Features
Set Up and Cancel Call Forward All from Phone
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